{"id":31691,"date":"2026-05-11T12:59:59","date_gmt":"2026-05-11T10:59:59","guid":{"rendered":"https:\/\/promsandweddings.se\/?page_id=31691"},"modified":"2026-05-11T13:01:51","modified_gmt":"2026-05-11T11:01:51","slug":"reklamation","status":"publish","type":"page","link":"https:\/\/promsandweddings.se\/dk\/reklamation\/","title":{"rendered":"Reklamation"},"content":{"rendered":"
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Reklamationsf\u00f6rfarande \u2013 Din trygghet som kund<\/h2>\n

P\u00e5 Proms and Weddings str\u00e4var vi efter perfektion, men vi \u00e4r ocks\u00e5 \u00f6dmjuka inf\u00f6r att hantverk och logistik ibland kan inneb\u00e4ra avvikelser. Om n\u00e5got inte har blivit som vi kommit \u00f6verens om, \u00e4r vi m\u00e5na om att r\u00e4tta till det snabbt och professionellt.<\/p>\n

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Din garanti f\u00f6r \u00e4kthet: Auktoriserad \u00e5terf\u00f6rs\u00e4ljare<\/h3>\n

N\u00e4r du handlar hos oss kan du vara helt trygg med ditt k\u00f6p. Vi \u00e4r auktoriserade \u00e5terf\u00f6rs\u00e4ljare<\/strong> f\u00f6r samtliga varum\u00e4rken vi representerar. Det inneb\u00e4r flera viktiga f\u00f6rdelar f\u00f6r dig som kund:<\/p>\n

    \n
  • Garanterad \u00e4kthet:<\/strong> Du f\u00e5r alltid en originalprodukt fr\u00e5n varum\u00e4rket, aldrig en kopia.<\/li>\n
  • Fullst\u00e4ndiga fabriksgarantier:<\/strong> Som auktoriserad partner har vi en direktlinje till designhusen och tillverkarna, vilket g\u00f6r att vi kan garantera att alla material och s\u00f6mnadsdetaljer lever upp till m\u00e4rkets h\u00f6ga standard.<\/li>\n
  • Expertis:<\/strong> V\u00e5r personal \u00e4r utbildad i de specifika varum\u00e4rkenas material, passformer och storlekstabeller.<\/li>\n<\/ul>\n<\/div>\n

    S\u00e5 g\u00f6r du en reklamation<\/h3>\n

    Om du uppt\u00e4cker ett fel p\u00e5 din vara som kan h\u00e4rledas till produktion eller v\u00e5r hantering, ber vi dig att f\u00f6lja dessa steg f\u00f6r att vi ska kunna hj\u00e4lpa dig s\u00e5 effektivt som m\u00f6jligt:<\/p>\n

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    1. Kontakta oss snarast:<\/strong> Anm\u00e4l felet s\u00e5 snart du uppt\u00e4cker det. Ju tidigare vi f\u00e5r informationen, desto b\u00e4ttre f\u00f6ruts\u00e4ttningar har vi att l\u00f6sa \u00e4rendet, s\u00e4rskilt om du har ett n\u00e4ra f\u00f6rest\u00e5ende datum f\u00f6r ditt evenemang.<\/li>\n
    2. Skicka underlag via e-post:<\/strong> F\u00f6r att vi ska kunna g\u00f6ra en korrekt bed\u00f6mning beh\u00f6ver vi f\u00f6ljande information skickad till info@promsandweddings.se<\/strong>:\n
        \n
      • Ordernummer och namn p\u00e5 kunden.<\/li>\n
      • Beskrivning av felet eller avvikelsen.<\/li>\n
      • Tydliga bilder som visar felet i sin helhet samt i n\u00e4rbild.<\/li>\n
      • Datum f\u00f6r ditt evenemang.<\/li>\n<\/ul>\n<\/li>\n
      • Bed\u00f6mning och \u00e5tg\u00e4rd:<\/strong> N\u00e4r vi tagit emot ditt \u00e4rende g\u00f6r vi en bed\u00f6mning baserat p\u00e5 produktens skick, avtalet vid k\u00f6pet och tillverkarens riktlinjer.<\/li>\n<\/ol>\n

        Vad omfattas inte av reklamationsr\u00e4tten?<\/h3>\n

        Det \u00e4r viktigt att skilja p\u00e5 ursprungliga fel och s\u00e5dant som uppst\u00e5r efter leverans. Reklamationsr\u00e4tten omfattar inte:<\/p>\n

          \n
        • Normalt slitage vid anv\u00e4ndning.<\/li>\n
        • Skador orsakade av olycksh\u00e4ndelse, felaktig f\u00f6rvaring eller hantering efter att varan l\u00e4mnat oss.<\/li>\n
        • Variationer i naturmaterial som \u00e4r en del av materialets karakt\u00e4r.<\/li>\n<\/ul>\n

          V\u00e5rt l\u00f6fte till dig<\/h3>\n

          Vi ser varje reklamations\u00e4rende som en m\u00f6jlighet att visa varf\u00f6r du valt att handla hos just oss. V\u00e5rt m\u00e5l \u00e4r att se till att du k\u00e4nner dig fantastisk n\u00e4r det v\u00e4l g\u00e4ller. Vi hanterar alla \u00e4renden sakligt, skyndsamt och med fokus p\u00e5 en l\u00f6sning som g\u00f6r dig n\u00f6jd.<\/p>\n

          \n

          Har du fr\u00e5gor?<\/strong>
          Tveka inte att ringa oss p\u00e5 +4640-6180013<\/strong> eller bes\u00f6ka oss i butiken. Vi finns h\u00e4r f\u00f6r att hj\u00e4lpa dig!<\/p>\n<\/div>\n<\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

          Reklamationsf\u00f6rfarande \u2013 Din trygghet som kund P\u00e5 Proms and Weddings str\u00e4var vi efter perfektion, men vi \u00e4r ocks\u00e5 \u00f6dmjuka inf\u00f6r att hantverk och logistik ibland kan inneb\u00e4ra avvikelser. Om n\u00e5got inte har blivit som vi kommit \u00f6verens om, \u00e4r vi m\u00e5na om att r\u00e4tta till det snabbt och professionellt. Din garanti f\u00f6r \u00e4kthet: Auktoriserad \u00e5terf\u00f6rs\u00e4ljare […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-31691","page","type-page","status-publish","hentry"],"yoast_head":"\nGaranti och ansvar | Proms and Weddings<\/title>\n<meta name=\"description\" content=\"L\u00e4s om v\u00e5r garanti och v\u00e5rt ansvar. 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