{"id":31691,"date":"2026-05-11T12:59:59","date_gmt":"2026-05-11T10:59:59","guid":{"rendered":"https:\/\/promsandweddings.se\/?page_id=31691"},"modified":"2026-05-12T11:11:59","modified_gmt":"2026-05-12T09:11:59","slug":"reklamation","status":"publish","type":"page","link":"https:\/\/promsandweddings.se\/dk\/reklamation\/","title":{"rendered":"Reklamation"},"content":{"rendered":"
\n\t\t\t\t
\r\n\t\t\t\t\t
\r\n\t\t
\r\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
\n

Reklamationsprocedure \u2013 Dit sikkerhed som kunde<\/h2>\n

P\u00e5 Proms and Weddings str\u00e6ber vi efter perfektion, men vi er ogs\u00e5 beskjedne over for, at h\u00e5ndv\u00e6rk og logistik nogle gange kan medf\u00f8re afvigelser. Hvis noget ikke er blevet som aftalt, er vi interesseret i at rette det hurtigt og professionelt.<\/p>\n

\n

Din garanti for autenticitet: Autoriseret forhandler<\/h3>\n

N\u00e5r du handler hos os, kan du v\u00e6re helt tryg ved dit k\u00f8b. Vi er autoriserede forhandlere<\/strong> for alle de m\u00e6rker, vi repr\u00e6senterer. Det betyder flere vigtige fordele for dig som kunde:<\/p>\n

    \n
  • Garanteret autenticitet:<\/strong> Du f\u00e5r altid et originalprodukt fra m\u00e6rket, aldrig en kopi.<\/li>\n
  • Fulde fabrikgarantier:<\/strong> Som autoriseret partner har vi en direkte linje til designhusene og producenter, hvilket betyder, at vi kan garantere, at alle materialer og sydedetaljer lever op til m\u00e6rkets h\u00f8je standard.<\/li>\n
  • Ekspertise:<\/strong> Vores personale er uddannet i de specifikke m\u00e6rkers materialer, pasform og st\u00f8rrelsestabeller.<\/li>\n<\/ul>\n<\/div>\n

    S\u00e5dan indgiver du en reklamation<\/h3>\n

    Hvis du opdager en fejl p\u00e5 din vare, som kan henf\u00f8res til produktion eller vores h\u00e5ndtering, beder vi dig om at f\u00f8lge disse trin, s\u00e5 vi kan hj\u00e6lpe dig s\u00e5 effektivt som muligt:<\/p>\n

      \n
    1. Kontakt os s\u00e5 hurtigt som muligt:<\/strong> Indberetning fejlen s\u00e5 snart du opdager den. Jo tidligere vi f\u00e5r oplysningerne, jo bedre foruds\u00e6tninger har vi for at l\u00f8se sagen, is\u00e6r hvis du har en kommende dato for dit arrangement.<\/li>\n
    2. Send dokumentation via e-mail:<\/strong> For at vi kan foretage en korrekt vurdering, har vi brug for f\u00f8lgende oplysninger sendt til info@promsandweddings.se<\/strong>:\n
        \n
      • Ordrenummer og dit navn.<\/li>\n
      • Beskrivelse af fejlen eller afvigelsen.<\/li>\n
      • Klare billeder, der viser fejlen i sin helhed samt med detaljebilleder.<\/li>\n
      • Dato for dit arrangement.<\/li>\n<\/ul>\n<\/li>\n
      • Vurdering og handling:<\/strong> N\u00e5r vi har modtaget din sag, foretager vi en vurdering baseret p\u00e5 produktets tilstand, aftalen ved k\u00f8bet og producentens retningslinjer.<\/li>\n<\/ol>\n

        Hvad d\u00e6kkes ikke af reklamationsretten?<\/h3>\n

        Det er vigtigt at skelne mellem oprindelige fejl og det, der opst\u00e5r efter levering. Reklamationsretten omfatter ikke:<\/p>\n

          \n
        • Normalt slitage ved brug.<\/li>\n
        • Skader for\u00e5rsaget af uheld, forkert opbevaring eller h\u00e5ndtering efter, at varen har forladt os.<\/li>\n
        • Variationer i naturmaterialer, der er en del af materialets karakter.<\/li>\n<\/ul>\n

          Vores l\u00f8fte til dig<\/h3>\n

          Vi ser hver reklamationssag som en mulighed for at vise, hvorfor du har valgt at handle hos os. Vores m\u00e5l er at sikre, at du f\u00f8ler dig fantastisk, n\u00e5r det kommer til det. Vi h\u00e5ndterer alle sager sagligt, hurtigt og med fokus p\u00e5 en l\u00f8sning, der g\u00f8r dig tilfreds.<\/p>\n

          \n

          Har du sp\u00f8rgsm\u00e5l?<\/strong>
          T\u00f8v ikke med at ringe os p\u00e5 +4640-6180013<\/strong> eller bes\u00f8g os i butikken. Vi er her for at hj\u00e6lpe dig!<\/p>\n<\/div>\n<\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

          Reklamationsf\u00f6rfarande \u2013 Din trygghet som kund P\u00e5 Proms and Weddings str\u00e4var vi efter perfektion, men vi \u00e4r ocks\u00e5 \u00f6dmjuka inf\u00f6r att hantverk och logistik ibland kan inneb\u00e4ra avvikelser. Om n\u00e5got inte har blivit som vi kommit \u00f6verens om, \u00e4r vi m\u00e5na om att r\u00e4tta till det snabbt och professionellt. Din garanti f\u00f6r \u00e4kthet: Auktoriserad \u00e5terf\u00f6rs\u00e4ljare […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-31691","page","type-page","status-publish","hentry"],"yoast_head":"\nReklamation | Proms and Weddings<\/title>\n<meta name=\"description\" content=\"Handla tryggt hos en auktoriserad \u00e5terf\u00f6rs\u00e4ljare. Vi erbjuder garanti utan tidsgr\u00e4ns och ett professionellt reklamationsf\u00f6rfarande f\u00f6r din perfekta dag.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/promsandweddings.se\/dk\/reklamation\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reklamation | Proms and Weddings\" \/>\n<meta property=\"og:description\" content=\"Handla tryggt hos en auktoriserad \u00e5terf\u00f6rs\u00e4ljare. Vi erbjuder garanti utan tidsgr\u00e4ns och ett professionellt reklamationsf\u00f6rfarande f\u00f6r din perfekta dag.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/promsandweddings.se\/dk\/reklamation\/\" \/>\n<meta property=\"og:site_name\" content=\"Proms and Weddings\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/promsandweddings\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-12T09:11:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/promsandweddings.se\/wp-content\/uploads\/2026\/03\/cropped-logo-Black-512_Favicon.png\" \/>\n\t<meta property=\"og:image:width\" content=\"512\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@PromsWeddings\" \/>\n<meta name=\"twitter:label1\" content=\"Estimeret l\u00e6setid\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutter\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/promsandweddings.se\\\/reklamation\\\/\",\"url\":\"https:\\\/\\\/promsandweddings.se\\\/reklamation\\\/\",\"name\":\"Reklamation | Proms and Weddings\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/promsandweddings.se\\\/#website\"},\"datePublished\":\"2026-05-11T10:59:59+00:00\",\"dateModified\":\"2026-05-12T09:11:59+00:00\",\"description\":\"Handla tryggt hos en auktoriserad \u00e5terf\u00f6rs\u00e4ljare. Vi erbjuder garanti utan tidsgr\u00e4ns och ett professionellt reklamationsf\u00f6rfarande f\u00f6r din perfekta dag.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/promsandweddings.se\\\/reklamation\\\/#breadcrumb\"},\"inLanguage\":\"da-DK\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/promsandweddings.se\\\/reklamation\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/promsandweddings.se\\\/reklamation\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/promsandweddings.se\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Reklamation\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/promsandweddings.se\\\/#website\",\"url\":\"https:\\\/\\\/promsandweddings.se\\\/\",\"name\":\"Proms and Weddings\",\"description\":\"Hitta din dr\u00f6mkl\u00e4nning\",\"publisher\":{\"@id\":\"https:\\\/\\\/promsandweddings.se\\\/#organization\"},\"alternateName\":\"Proms & Weddings\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/promsandweddings.se\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"da-DK\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/promsandweddings.se\\\/#organization\",\"name\":\"Proms & Weddings\",\"url\":\"https:\\\/\\\/promsandweddings.se\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"da-DK\",\"@id\":\"https:\\\/\\\/promsandweddings.se\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/promsandweddings.se\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/pwlogosv-2-2.webp\",\"contentUrl\":\"https:\\\/\\\/promsandweddings.se\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/pwlogosv-2-2.webp\",\"width\":556,\"height\":152,\"caption\":\"Proms & Weddings\"},\"image\":{\"@id\":\"https:\\\/\\\/promsandweddings.se\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/promsandweddings\",\"https:\\\/\\\/x.com\\\/PromsWeddings\",\"https:\\\/\\\/www.instagram.com\\\/promsandweddings\\\/\",\"https:\\\/\\\/www.youtube.com\\\/@promsandweddings\\\/shorts\",\"https:\\\/\\\/www.tiktok.com\\\/@promsandweddings\",\"https:\\\/\\\/se.pinterest.com\\\/promsandwedding\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Reklamation | Proms and Weddings","description":"Handler sikkert hos en autoriseret forhandler. Vi tilbyder ubegr\u00e6nset garanti og en professionel reklamationsprocedure for din perfekte dag.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/promsandweddings.se\/dk\/reklamation\/","og_locale":"da_DK","og_type":"article","og_title":"Reklamation | Proms and Weddings","og_description":"Handla tryggt hos en auktoriserad \u00e5terf\u00f6rs\u00e4ljare. Vi erbjuder garanti utan tidsgr\u00e4ns och ett professionellt reklamationsf\u00f6rfarande f\u00f6r din perfekta dag.","og_url":"https:\/\/promsandweddings.se\/dk\/reklamation\/","og_site_name":"Proms and Weddings","article_publisher":"https:\/\/www.facebook.com\/promsandweddings","article_modified_time":"2026-05-12T09:11:59+00:00","og_image":[{"width":512,"height":512,"url":"https:\/\/promsandweddings.se\/wp-content\/uploads\/2026\/03\/cropped-logo-Black-512_Favicon.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@PromsWeddings","twitter_misc":{"Estimeret l\u00e6setid":"2 minutter"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/promsandweddings.se\/reklamation\/","url":"https:\/\/promsandweddings.se\/reklamation\/","name":"Reklamation | Proms and Weddings","isPartOf":{"@id":"https:\/\/promsandweddings.se\/#website"},"datePublished":"2026-05-11T10:59:59+00:00","dateModified":"2026-05-12T09:11:59+00:00","description":"Handler sikkert hos en autoriseret forhandler. Vi tilbyder ubegr\u00e6nset garanti og en professionel reklamationsprocedure for din perfekte dag.","breadcrumb":{"@id":"https:\/\/promsandweddings.se\/reklamation\/#breadcrumb"},"inLanguage":"da-DK","potentialAction":[{"@type":"ReadAction","target":["https:\/\/promsandweddings.se\/reklamation\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/promsandweddings.se\/reklamation\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/promsandweddings.se\/"},{"@type":"ListItem","position":2,"name":"Reklamation"}]},{"@type":"WebSite","@id":"https:\/\/promsandweddings.se\/#website","url":"https:\/\/promsandweddings.se\/","name":"Proms and Weddings","description":"Find din dr\u00f8mmekjole","publisher":{"@id":"https:\/\/promsandweddings.se\/#organization"},"alternateName":"Proms & Weddings","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/promsandweddings.se\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"da-DK"},{"@type":"Organization","@id":"https:\/\/promsandweddings.se\/#organization","name":"Proms & Weddings","url":"https:\/\/promsandweddings.se\/","logo":{"@type":"ImageObject","inLanguage":"da-DK","@id":"https:\/\/promsandweddings.se\/#\/schema\/logo\/image\/","url":"https:\/\/promsandweddings.se\/wp-content\/uploads\/2026\/03\/pwlogosv-2-2.webp","contentUrl":"https:\/\/promsandweddings.se\/wp-content\/uploads\/2026\/03\/pwlogosv-2-2.webp","width":556,"height":152,"caption":"Proms & Weddings"},"image":{"@id":"https:\/\/promsandweddings.se\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/promsandweddings","https:\/\/x.com\/PromsWeddings","https:\/\/www.instagram.com\/promsandweddings\/","https:\/\/www.youtube.com\/@promsandweddings\/shorts","https:\/\/www.tiktok.com\/@promsandweddings","https:\/\/se.pinterest.com\/promsandwedding"]}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/promsandweddings.se\/dk\/wp-json\/wp\/v2\/pages\/31691","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/promsandweddings.se\/dk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/promsandweddings.se\/dk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/promsandweddings.se\/dk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/promsandweddings.se\/dk\/wp-json\/wp\/v2\/comments?post=31691"}],"version-history":[{"count":0,"href":"https:\/\/promsandweddings.se\/dk\/wp-json\/wp\/v2\/pages\/31691\/revisions"}],"wp:attachment":[{"href":"https:\/\/promsandweddings.se\/dk\/wp-json\/wp\/v2\/media?parent=31691"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}